Last updated: 5 September 2026
This policy explains what personal data Hostmerge collects, why we collect it, and what rights you have. It applies to hostmerge.pro and to our client area.
Who We Are
[COMPANY LEGAL NAME], [REGISTERED ADDRESS], [CITY], Morocco. Commercial register: [RC NUMBER]. ICE: [ICE NUMBER]. Data protection contact: [PRIVACY EMAIL].What We Collect
Information you give us
- Name, email address, postal address and phone number when you create an account
- Company name and tax identifiers, where you provide them for invoicing
- Content of support tickets and messages you send us
Information collected automatically
- IP address, browser type and pages visited
- Server access logs and error logs
- Cookies, as described in our cookie notice
Payment information
We do not store your full card details on our servers. Card payments are processed by our payment providers, who handle card data under their own privacy policies and security standards.
Why We Use It
- To provide the service — creating and running your hosting account, issuing invoices, providing support
- To meet legal obligations — keeping accounting records, responding to lawful requests
- To protect the service — detecting fraud, abuse and security incidents
- To communicate — service notices, renewal reminders and, if you opt in, occasional offers
We do not sell your personal data, and we do not share it with third parties for their own marketing.
Who We Share It With
- Our infrastructure provider, which hosts the servers your account runs on
- Domain registries and registrars, where registration requires it
- Payment providers, to take payment
- Authorities, where we are legally required to disclose
How Long We Keep It
Account and billing records are kept for as long as your account is active and afterwards for the period required by Moroccan accounting and tax law. Server logs are kept for a limited operational period. Support tickets are kept for reference and quality purposes.
Where Your Data Is Held
Our servers are located in Europe. If you are in Morocco, this means your data is transferred outside Morocco; if you are in the EU, your data stays within the EEA.
Your Rights
You may request access to your data, correction of inaccurate data, deletion where we are not required to keep it, a copy of your data in portable form, and you may object to processing based on our legitimate interests. To exercise any of these, contact [PRIVACY EMAIL].
If you are in Morocco, you may also complain to the CNDP (Commission Nationale de Controle de la Protection des Donnees a Caractere Personnel). If you are in the EU, you may complain to your national data protection authority.
Security
We use encryption in transit, access controls and monitoring to protect your data. No system is perfectly secure; if a breach affects your personal data, we will notify you and the relevant authority as required by law.
Changes
We will post any changes on this page and update the date above. Material changes will be notified by email.
